Privacy Policy
​Last Updated: 24 June 2025
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Introduction
Your privacy is very important to us. As an LMSW providing telehealth therapy, we strictly adhere to HIPAA guidelines and privacy laws applicable in Michigan and Florida.
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Information Collected
We collect only the personal and health information necessary to provide telehealth therapy, schedule appointments, and process payments securely.
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Use of Your Information
We use your personal information exclusively to deliver teletherapy sessions, manage appointments, process payments, and communicate regarding your therapy.
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Third-Party Services
Our telehealth sessions are securely conducted via Doxy.me, a HIPAA-compliant, encrypted platform. Our website, hosted by Wix, handles scheduling and payments securely through Wix Payments, adhering to industry-leading payment security standards. For email communications, we utilise Hushmail, providing HIPAA-compliant encrypted emails to ensure your information remains confidential.
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HIPAA Compliance & Confidentiality
Your protected health information (PHI) remains confidential and will only be disclosed with your explicit consent or when required by law, such as to prevent immediate harm to yourself or others, comply with mandated reporting laws, or in response to a valid court order.
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Your Rights
You have the right to access and request copies of your records, request amendments or corrections, obtain an accounting of disclosures, specify restrictions on certain uses of your information, choose confidential communication methods, revoke authorisations previously given, and file complaints regarding privacy concerns without fear of retaliation.
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Security Measures
We safeguard your information by using encrypted video conferencing (Doxy.me), encrypted email communications (Hushmail), secure payment processing (Wix Payments), and strict internal controls and secure storage practices.
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Policy Changes
Any changes to this Privacy Policy will be updated on our website along with the new effective date.
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Contact Information
If you have questions or concerns about your privacy, please contact:
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Therapist: Alexis Johnson, LMSW
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Phone: +1 305-504-4243
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